the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety

Product

Case Study: How Character.ai Reduces Human Moderation with Cinder

Character.ai partnered with CinderAI to help add automated decision making as a component to their moderation strategy. Here are the results.

Product

Case Study: How Cinder Helped Black Forest Labs Launch FLUX.2 Without Compromising on Safety

How Cinder Helped Black Forest Labs Launch FLUX.2 Without Compromising on Safety

Product

Know Your (North Korean) Applicants: How We Use Cinder to Identify Fraudulent Candidates in our Hiring Pipeline

We built a Know Your Applicant process that utilizes Cinder itself to screen for fraudulent applicants. It’s working.

Insights

StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery

Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.

Insights

Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)

This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.

Insights

Cinder Joins the Christchurch Call

Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.

Insights

Toward a Concept of Trust & Safety Orchestration

What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?

Product

Queues: Agility, Customization, and Automating Triage

We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.

Insights

Trust & Safety: The Decision Spectrum and Organizational Structure

At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.

Insights

Measuring Trust and Safety

Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.

Insights

Why Salesforce Doesn’t Cut It As A Content Moderation Platform

Using Salesforce as a content moderation platform becomes clunky, expensive, and inefficient. Here are tips on how to smoothly migrate off Salesforce.

Product

Improve Your QA Speed and Accuracy: How Patreon Uses Cinder For Data Labeling

Unlike standalone QA tools, Cinder’s QA suite is built directly into our content moderation platform.

Insights

Cinder partners with ROOST to support open source safety

Cinder is excited to partner with ROOST to further support online safety in open source tools, a cause at the root of Cinder's mission.

Product

Cinder for AI Trust, Risk and Security Management (TRiSM)

AI Trust, Risk, and Security Management (TRiSM) is critical in ensuring AI systems deliver reliable, mission-aligned outcomes while mitigating risks such as unpredictability, adversarial exploitation, and compliance issues. Learn how Cinder's platform empowers organizations with accountability, observability, flexibility, and security tools to integrate and manage AI effectively within complex workflows.

Insights

Trust & Safety Lessons for National Security Innovation

What the national security community can learn from the world's most innovative Trust & Safety teams.

Engineering

How Cinder built a NCMEC integration that streamlines the reporting process

Learn how Cinder is helping customers automate and integrate their platforms with NCMEC's CyberTipline to improve quality and efficiency in their reporting.