the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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Product

Case Study: How Character.ai Reduces Human Moderation with Cinder

Character.ai partnered with CinderAI to help add automated decision making as a component to their moderation strategy. Here are the results.

Product

Case Study: How Cinder Helped Black Forest Labs Launch FLUX.2 Without Compromising on Safety

How Cinder Helped Black Forest Labs Launch FLUX.2 Without Compromising on Safety

Product

Know Your (North Korean) Applicants: How We Use Cinder to Identify Fraudulent Candidates in our Hiring Pipeline

We built a Know Your Applicant process that utilizes Cinder itself to screen for fraudulent applicants. It’s working.

Insights

StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery

Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.

Insights

Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)

This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.

Insights

Cinder Joins the Christchurch Call

Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.

Insights

Toward a Concept of Trust & Safety Orchestration

What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?

Product

Queues: Agility, Customization, and Automating Triage

We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.

Insights

Trust & Safety: The Decision Spectrum and Organizational Structure

At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.

Insights

Measuring Trust and Safety

Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.

Insights

TrustCon 2024: All The Info You Need

Cinder is proud to once again be a sponsor for Trust Con 2024. Use this page as a reference for where you can find us: events, talks, happy hours, and more! See you there.

Insights

Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)

This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.

Insights

Cinder Joins the Christchurch Call

Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.

Insights

Toward a Concept of Trust & Safety Orchestration

What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?

Product

Queues: Agility, Customization, and Automating Triage

We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.

Insights

Trust & Safety: The Decision Spectrum and Organizational Structure

At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.