the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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Countering Terrorism on Digital Platforms

Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not. 

How Cinder Interviews Engineers

Engineers are at the center of everything we do at Cinder, so hiring people with the right skills to succeed at our stage of development is critical. Our engineering interview process is designed to identify those individuals.

Build vs. Buy: Trust & Safety Edition

Today, Trust & Safety teams have a robust set of vendor options and so face a question long-pondered by leaders in other areas of the business: whether to build or to buy.

The Trust & Safety Funnel: A Framework for Product, Operations, and Policy

By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.

Case Study: How Character.ai Reduces Human Moderation with Cinder

Character.ai partnered with CinderAI to help add automated decision making as a component to their moderation strategy. Here are the results.

Case Study: How Cinder Helped Black Forest Labs Launch FLUX.2 Without Compromising on Safety

How Cinder Helped Black Forest Labs Launch FLUX.2 Without Compromising on Safety

Know Your (North Korean) Applicants: How We Use Cinder to Identify Fraudulent Candidates in our Hiring Pipeline

We built a Know Your Applicant process that utilizes Cinder itself to screen for fraudulent applicants. It’s working.

StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery

Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.

Maximizing QA Impact: Tools, Scaling, Metrics, and the Role of AI

QA is a powerful mechanism for aligning your decisions with your strategic goals. Here's a breakdown on how to maximize your QA effort for your trust and safety teams.

Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform

Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.