Managed review.
Trained reviewers, team leads and QA working inside Cinder's platform, with turnaround and quality you can see in real time.
Content moderation powered by people and AI
Traditional BPOs scale by adding reviewers. Cinder combines expert reviewers, AI agents trained on your policies and one platform to run them, so routine cases clear automatically and your reviewers spend their time on the decisions that matter.
3B+end-users protected
94%of human review, automated
100k+hours saved
400M+events processed daily
Everything a moderation program needs, run by one team
Policy-trained agents.
Agents learn your policy line from your own decisions, clear obvious cases and escalate hard calls with context attached.
Quality you can audit.
Every decision, human or AI, is logged with label, reasoning and version, so you can show regulators, partners and your own leadership what happened.
Transition support.
We run in parallel with your current vendor before cutover, so there's no gap in coverage.
Why teams move off point solutions
Traditional trust and safety offerings can lack transparency and control. Cinder brings the people, the models and the workflow into one system that your team can configure and measure.
FAQ
What are content moderation services?
Outsourced review of user-generated and AI-generated content against your policies, delivered by human reviewers, automation or both. Cinder delivers both on one platform.
How is Cinder different from a traditional BPO?
A BPO sells reviewer hours. Cinder pairs reviewers with agents that take over routine work over time, which lowers cost per decision and improves consistency.
Can we switch without a gap in coverage?
Yes. Cinder runs in shadow mode next to your current vendor and takes over on an agreed date.
Do we have to replace our current tools?
No. Agents can work in your existing queues, or your team can move onto the Cinder platform.
See what your moderation program looks like with the people, agents and platform working together.