Content moderation agent

Content moderation for AI-scaled abuse

Cinder helps teams enforce policy across posts, comments, messages, uploads, streams, prompts, outputs, and cases. Our content moderation agent clears obvious violations, escalates hard calls with context, and feeds QA and retraining back into the safety loop.

Overview

Policy enforcement across every user surface

Abuse has always existed online. AI is making it faster, cheaper, and harder to contain across text, images, audio, video, live streams, messages, prompts, and model outputs. Generic classifiers can miss the edge cases that matter most to your platform, and they rarely explain why they made the call they made.

Cinder's content moderation agent is trained on your policies, examples, and reviewer decisions. It resolves clear cases automatically, routes nuanced calls to humans with context, and turns every review into better QA, evals, and retraining.

Capabilities

How it works

01

Trained on your policies

Enforces the rules your team sets, including the platform-specific edge cases that generic classifiers miss.

02

Covers every content surface

Reviews posts, comments, messages, uploads, audio, video, live streams, prompts, outputs, and AI-generated content in one system.

03

Real-time at production scale

Operates at high volume so clear violations can be handled quickly, before harm spreads across your product.

04

Escalates hard calls with context

High-confidence cases resolve automatically. Nuanced or sensitive cases route to the right reviewer with policy context, case history, and agent reasoning attached.

05

Improves through QA and retraining

Reviewer decisions, QA results, and policy updates feed back into the agent so performance improves over time.

06

Built for high-risk categories

Supports sensitive policy areas including CSAM, NCII, extremism, harassment, synthetic abuse, scams, and platform-specific harms.

“What Synthesia needs now is infrastructure that can keep pace with how quickly the product and the threat landscape are moving, which is why Synthesia is combining its know-how with Cinder's technological capabilities.”

Synthesia

>90%

Reduction in CSAM and NCII vulnerability

10X

Safer than benchmark industry models at launch

Read case study