Human review

Powerful tools for efficient decisions

Powerful tools for efficient decisions. Moderate, review, or annotate any data, including entire user histories, complex conversations, or composite entities. Text, images, video, or audio - we've got you covered.

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Overview

The most powerful decision platform anywhere.

Cinder integrates all necessary information under a single pane of glass - so your reviewers can focus on the job rather than digging up the right information. Whether it's a first pass, an appeal, or an escalation, Cinder makes it simple.

Cinder gives reviewers a single, configurable surface that adapts to whatever they're looking at: content, profiles, prompts, model outputs, marketplace listings, or chat conversations. Policies, queues, and decisions stay connected to the same operating layer. And you can update all of it in the UI...without pinging the engineering team.

Capabilities

Configurable to the way your team works.

Custom queue builder

Comprehensive review tools tied to your policies and flexible at the click of a button. Customize queue types however you deem best - by language, market, content type, or priority. Configure escalation queues, multi-review, LLM decision support, and training queues to keep the team consistent and up to date.

Configurable content display

Configure the views your team needs to be effective: images, video, chat messages, marketplace listings, genAI prompts, holistic user reviews, text comments, notes, and posts. Comprehensive profile reviews at any scale power efficient, informed decisions, including prompts, user profiles, multi-modal uploads, and model outputs for genAI.

Integrated appeals flows

Create dedicated appeals systems for content of all types. Seamlessly manage DSA-required appeals with the full context of the original decision - and automatically update your metrics when you make a change. Triage high-priority appeals, review efficiently, and configure dynamic explanations sent in-app or via email, all from inside Cinder.

Data labeling and annotation

Build clean, powerful datasets with consolidated data labeling tools. Configurable renderers handle any type of data. Label entities or attributes with clean data output that feeds directly into the models and workflows that depend on it.

Reviewer safety features

Protect the people that protect your platform with blurring, grayscale, redaction, and other content-handling controls built for sensitive review.

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