Custom investigations
Coordinated abuse, insider threats, nation-state actors, and the cases where the answer matters more than the timeline.
Custom + expert services
The experts your team wishes it could hire.
When the problem is novel, the stakes are high, and the playbook hasn't been written yet. Bring in the people who write playbooks for a living.
Overview
For the work that doesn’t fit in a product box
Some problems aren’t a feature request. A novel disinformation campaign. A crisis that hits before your policy has caught up. A new product launch that needs labeling at a price and pace nobody else can hit. A hiring pipeline that’s become an attack surface.
Our services team has built and led some of the most consequential trust and safety operations of the last decade. We bring that experience to bear directly. Not as advisors. As operators alongside your team.
Capabilities
Where we get pulled in
Policy design
Build, refactor, or stress-test the policies that drive your enforcement with operators who’ve written them at scale before.
Crisis response
When something breaks publicly, you need people who’ve been through it. We run the response, the comms support, and the post-mortem.
Data labeling
Accurate, AI-ready training data with real-time evaluation and faster turnaround. At a better price than the labeling shops you've outgrown.
Know Your Applicants
Our KYA system protects your hiring pipeline from synthetic identities, fake credentials, and applicant fraud, all connected directly to your ATS.
Threat intelligence engagements
Targeted investigations into specific actors, networks, or behaviors. Written up in a form your security and policy teams can act on.
How we work
Operators, not consultants
Engagements are scoped to outcomes, staffed with senior operators, and embedded with your team for the duration. Findings are operational. They ship into Cinder workflows, agents, and policies. Not into a deck that gets filed and forgotten.
“Cinder provided rigorous adversarial testing that matched our release velocity. Their team found important edge cases and helped us address them before launch.”
Ben Brooks, Head of Public PolicyBlack Forest Labs